FAQs
đ I just ordered, what happens now?
Thank you for your order! You will shortly receive an order confirmation email.
We aim to process and ship all orders within 0â1 business days. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.
âïž Can I change or cancel my order?
If you need to make any changes or cancel your order, please contact us at contact@partygadgets.com.au as soon as possible.
We will do our best to accommodate your request if your order has not yet been processed or shipped.
đ How do I make a return?
If you wish to return an item, please first contact us at contact@partygadgets.com.au within 14 days of receiving your order.
We will guide you through the simple return process. Please ensure the item is in its original condition and packaging.
đŹ Can I shop directly in store?
Currently, Party Gadgets operates online only.
We do not have a physical store, but we offer fast delivery across the UK to bring the party straight to your door!
đŠ Can't track my package?
If your tracking link is not updating or you are having trouble tracking your package, please allow 24â48 hours after receiving the shipping confirmation for the tracking information to update.
If the issue continues, please email us at contact@partygadgets.com.au and we will assist you.
đ Where is my order?
Once your order is shipped, you will receive an email with your tracking details.
Please check the tracking link for the latest updates.
If your estimated delivery date has passed and you still have not received your order, kindly get in touch with us and we will investigate promptly.